Reservation and Ticketing Officer Needed at Levitikalgroup

Levitikalgroup, a travel company, is in need of Reservation and Ticketing Officer . The position role includes, but is not limited to, making and confirming reservations for passengers. The ideal candidate must be a Graduate with B.sc or its equivalent.

Reservation and Ticketing Officer Job at Levitikalgroup

Job Title: Reservation and Ticketing Officer.

Job Location: Abuja.

Job Description

  • In this role, you will provide full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in person. Satisfaction and achieve budget revenue targets.
  • Must have worked in a travel agency as a ticketer.

Responsibilities

  • Makes and confirms reservations for passengers
  • Arranging reservations and routings for passengers
  • Utilizing the Amadeus system to make the bookings for passengers and effectively communicating fares, Policies and procedures to passengers by providing accurate information
  • Issuing tickets and quoting correct fares to passengers
  • Advise of changes in flight plan or to cancel passenger reservations 6 Record and process reservations made by phone/e-mail; action telex messages and authorities.
  • Handle helpdesk-assist/online travel with seat confirmations: upgrade/downgrade proposals
  • Plans route and computes ticket cost, using schedules, rate books and computer
  • Answer inquires made by clients.

Qualification

  • Must be a Graduate with B.sc or its equivalent.
  • Completion of the IATA Amadeus Certificate is an advantage.
  • Minimum of 1 year working experience as a Ticket Agent.
  • Excellent communication skills
  • Fluent (written and spoken) in English and Hausa
  • Support staff and customers to resolve difficult issues and problems pertaining to reservations and ticketing on a daily basis.

Application Deadline: 23rd June, 2018

How to Apply: Interested candidates who meet the criteria listed above should send their Resume and CV’s to: [email protected] with the Job Title as the subject of the mail. 

Note: Emails without subject will be disregarded. All applicants must reside in Abuja.


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