Customer Service Executives job vacancy at Halogen Security Company Limited. The position role includes, but is not limited to, responding to enquiries professionally – face to face and over the telephone – , to provide information about products and services, complaints etc. The ideal candidate should possess a university degree.
Customer Service Executives Job at Halogen Security Company Limited
Job Title: Customer Service Executives.
Job Location: Nationwide.
- Respond to enquiries professionally – face to face and over the telephone – , to provide information about products and services, complaints etc.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Follow up to ensure that appropriate actions were taken on customers’ requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Competencies and Skills Required
- Good communication and listening skills, ability to think quickly and respond positively to customers’ issues/enquiries.
- A clear and pleasant voice and fluency in English are desired.
- Minimum a university degree with at least 2 years’ working experience.
Application Deadline: 31st October, 2018.
How to Apply: Interested candidates who meet the criteria listed above should send their CV’s to: email@example.com
About Halogen Security Company Limited.
Halogen Security Company Limited is the number one provider of professional Security Solutions in West Africa, currently transforming into an integrated global specialist end to end Risk management & security solutions group by offering strategic protection solutions and safety in our changing and open world. We are therefore attracting the best, bold, energetic and globally aware talents to drive our new subsidiaries and strategic business units to focused market segments.
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